Caring and professional

Massive thanks to Gareth and the team at Arthurs Orthopaedics and TVC for the care given to Bert for his recent TPLO procedure.

I’m a Registered Veterinary Nurse with particular interest in /experience of referral orthopaedics. I’ve known Gareth in a professional capacity for a number of years but I have never been on this side of the fence before, as an owner whose dog is needing a major orthopaedic procedure. I can 100% say that Gareth is the safest possible hands – so much so I chose to travel from Derbyshire to Northampton in order that Gareth be the one to do the surgery for Bert.

From initial contact when referral was looking likely, through to discharge of Bert after surgery, every aspect of communication and care has been completely professional and very easy, and conducted with an obvious genuine interest in, and care for, both the patient and the owner. Bert was not the easiest of patients while hospitalised, but every effort was made to keep him calm and make him feel safe. Hats off to the overnight nursing team in particular – I’m fully aware of how difficult he can be, so many thanks to you too!

I’d have no hesitation in recommending Gareth and his team to any owner needing to consider an orthopaedic referral for their pet. I worked in the field of veterinary orthopaedic referrals for more than 5 years and I can honestly say that Gareth is one of the kindest, most compassionate and straightforward specialists in his field. Huge thanks from Bert and from me.

Rachel Beauchamp RVN, Dip HE CVN, RCVS Dip AVN