Testimonials
Read what our clients say about us.
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Evie Pugh
2022-04-21T17:22:15+0000
Millie is back on the move after amazing care from Gareth and the team at AVS. They have been patient, kind and helpful... throughout all of her treatment, and fitting us first thing after the referral from our local vets was amazing.The level of communication and clear written instructions as to how to care for her after her operation were brilliant, and they answered queries quickly when we needed to check in.We received a wonderful quality of treatment and clear costings which really helped at a stressful time, well worth the travelling, thank you.read more
Victoria Main
2022-04-21T09:50:41+0000
My 10 year old lurcher had TPLO surgery in January. The service and care provided by AVS was outstanding. Everything... from a very thorough initial consult with Gareth to ensure I completely understood the options, costs and after-care required, the brilliant pre and post op communication both to update me of the successful operation and follow up calls once home, the extensive post op notes, the friendly welcome and phone calls. Overall it was made as positive an experience as it could be. I wouldn’t hesitate to use you again and recommend you to anyone needing an orthopaedic referral. Thank you to the whole team. I now have a dog who is enjoying his walks again.read more
Rachel Hallam
2022-04-09T14:22:31+0000
Simba had a lovely experience here and all of the staff were so knowledgeable, friendly and welcoming.
Alice May
2022-03-12T14:59:46+0000
The staff are all very knowledgable, considerate, and always have the time to talk things through. They are extremely... approachable.Gareth is so confident and experienced. The whole experience has been as positive as a vets trip and surgery can be! Thank youread more
Mel Evans
2022-03-03T08:45:26+0000
Gareth and his team were amazing with my puppy Rolo, after fracturing his left elbow due to HIF Gareth carried out... surgery to fix it. We decided to do a CT scan on Rolo’s other elbow which Gareth was able to give a recommendation for and after discussions with Gareth who gave us all our options we decided to ask Gareth to perform another surgery on that elbow to hopefully stop it fracturing just like his other elbow. Rolo’s recovery is going well. Gareth and his team looked after Rolo so well each time, phoning me twice a day with an update on how he was. Nothing was ever too much trouble for Gareth and his team 💙read more
Liz Mellis
2021-12-07T20:48:23+0000
Absolutely fantastic in every way I only wish I lived closer so I could sign up to this surgery for all my vet needs.... Midge is a very nervous dog who had 2 operations she was looked after brilliantly communication was fantastic and she’s made a full recovery 5 stars all the wayread more
Hannah Kiteley
2021-11-15T21:34:22+0000
I am a veterinary nurse and was referred to Gareth via my own vet when Ava, my french bulldog needed surgery on her... leg. At first it was uncertain what surgery Ava may need because of the signs she was showing and how much pain she was in. Gareth saw her for a initial consultation very quickly and thoroughly examined her and put my mind at ease. Ava was booked for surgery the next week and I received regular updates during the day about her recovery. Ava had her final check last week and is doing very well, I am so pleased with her progress! I highly recommend Gareth and his team of lovely nurses.read more
Frances James
2021-11-09T15:38:32+0000
Gareth and his team were fantastic for our cat Nelly. She had caused some significant ligament damage to her front paw... and broken a few 'toes'. Gareth provided us with two options for surgery, and even drew diagrams for me to see what I thought was best for Nelly. After surgery Nelly was in a cage for several weeks before her second surgery to remove pins etc. Nelly is now out of the cage and has recovered far better than we ever expected. I cannot thank Gareth and his team enough. They have been at tentative through and through and always had Nelly's best interests at heart. Thank you Gareth and the team xread more
Carly Hawksley
2021-09-22T06:37:28+0000
I am a veterinary nurse and was referred to Gareth via my own vet for revision surgery on his luxating patella. When I... was first contacted by the surgery to arrange an appointment the lady on the phone was very polite and precessional and Frank was booked in swiftly. On the appointment day, the covid restrictions in place were very effective and made me feel safe. Gareth was nice and very good at explaining the process of franks required surgery. Contact with the nurses was good to keep me updated on frank. Frank has done very well post op and the surgery was a success! He attended the practice for post op X-rays which show good progress for him. Overall my experience was very good with Gareth and his team of lovely nurses!read more
Cindy Purvey
2021-02-10T15:43:25+0000
Great service, very knowledgeable and personable. Gareth identified the issue of my dogs lameness very quickly and with... treatment she is now doing really well. I would highly recommend Gareth.read more
Stuart Taylor
2021-01-24T10:16:37+0000
Gareth is very understanding and professional. The staff are very friendly and helpful, we were constantly updated with... the progress of minstrel from Gareth and his team. Would highly recommend them.read more
Michelle Hope
2020-12-04T19:17:01+0000
My dog Jake was referred to Arthurs Orthopaedics in October 2020. Jake was diagnosed with elbow dysplasia and shortly... after this he had keyhole surgery (left elbow arthroscopy and medial Coronoidectomy)The service we received from Gareth, Sam and the team was excellent from start to finish. The staff were very friendly, supportive and helpful. Gareth communicated every aspect of the plan and explained every step of the process to ensure Jake received high quality care. Thank you so much for your kindness and care for Jake. We wish you every success. Michelle & Jakeread more
Rachel Beauchamp
2020-08-01T21:04:28+0000
Massive thanks to Gareth and the team at Arthurs Orthopaedics and TVC for the care given to Bert for his recent TPLO... procedure. I’m a Registered Veterinary Nurse with particular interest in /experience of referral orthopaedics. I’ve known Gareth in a professional capacity for a number of years but I have never been on this side of the fence before, as an owner whose dog is needing a major orthopaedic procedure. I can 100% say that Gareth is the safest possible hands - so much so I chose to travel from Derbyshire to Northampton in order that Gareth be the one to do the surgery for Bert. From initial contact when referral was looking likely, through to discharge of Bert after surgery, every aspect of communication and care has been completely professional and very easy, and conducted with an obvious genuine interest in, and care for, both the patient and the owner. Bert was not the easiest of patients while hospitalised, but every effort was made to keep him calm and make him feel safe. Hats off to the overnight nursing team in particular - I’m fully aware of how difficult he can be, so many thanks to you too! I’d have no hesitation in recommending Gareth and his team to any owner needing to consider an orthopaedic referral for their pet. I worked in the field of veterinary orthopaedic referrals for more than 5 years and I can honestly say that Gareth is one of the kindest, most compassionate and straightforward specialists in his field. Huge thanks from Bert and from me.Rachel Beauchamp RVN, Dip HE CVN, RCVS Dip AVNread more
Jane Davidson
2020-07-31T14:34:23+0000
Appointments are comprehensive & never rushed. Gareth always takes time to go through the options available and... explains which are most likely to be effective. Price estimates are accurate with no hidden extras. Good follow up support and always happy to answer queries by phone & email.read more
Beckie Gilbert
2020-04-04T10:09:19+0000
Gareth is an outstanding orthopaedic specialist and an all round nice human being too! Very approachable and generous... with his time. He has decades of experience yet this seems to have not reduced his kindness or compassion towards his clients or patients alike. As a general practitioner veterinarian myself I have no hesitation in recommending him to my clients and colleagues.read more
Mara Barber
21:41 17 Jun 22
Absolutely brilliant. Superb treatment, kind, caring, informative - everything you could want from your vet. Thank you... so much for all you have done for our dogread more
Nikki Masters
12:36 08 Jun 22
Wonderful service from the reception ladies, nurses and surgeons. Its worrying for any animal parent when having... surgery but the team reassured me the whole way through, and gave me updates on my girls progress. The nurse (i sadly did not get her name) went through everything thoroughly with me and was a warm welcoming person when i arrived to collect Luna. Thank you to Gareth, Valentina and the whole teamread more
Evie Hoggard
17:14 21 Apr 22
We cannot fault the service we received from Gareth and the team at AVS. They were friendly, kind and patient at a very... stressful time when our dog had fractured her leg.We were seen first thing the next day after being referred by our local vet, the communication was spot on with extensive written information and instructions about how to care for our dog after her operation.Costings were were clear and reasonable and our dog’s recovery has been impressive, a testament to the quality of care from AVS.Thank you all!read more
Victoria Main
09:38 21 Apr 22
My 10 year old Lurcher had a TPLO operation in Jan 22 due to a cruciate injury.I can not fault the care and service... provided by Arthurs Veterinary Specialists. The initial consult was very thorough and Gareth took time to ensure I completely understood the options, what the operation would consist of, the costs involved and the after care and recovery required.The day of the operation went smoothly with great communication, a detailed hand over with what to expect throughout the day, a telephone call from Gareth post operation to confirm all was well and explain what had been carried out. The collection hand over was again very thorough with great aftercare instructions from the team and a good explanation of what I could expect to see happening over the next few days and weeks.The post op notes provided were fantastic. Bert’s physio commented that they were the most in depth post op notes she had seen which made it much easier for her to devise an effective rehabilitation physio plan.I received a telephone call from the team after a few days to check that recovery was proceeding as it should be and the recovery continued to go smoothly. The 8 week post op x-rays were carried out to confirm healing was proceeding as expected and further instructions received on the next few weeks of recovery.Overall, the whole experience was made as easy as possible, with great communication throughout and fantastic customer service. I wouldn’t hesitate to recommend Arthurs Veterinary Specialists to anyone looking for an orthopaedic specialist and have already done so. My physio was also so impressed she has also recommended them!Bert has made an excellent recovery and is doing really well and back to enjoying his walks again. Thank you to everyone at AVS involved.read more
Jane Blackwood
12:42 04 Mar 22
Our 3 year old Pug had been suffering from patellar luxation in his hind leg which was gradually getting worse. He... underwent corrective surgery in January 2022 with Gareth after a consultation and X-rays. I’m a nervous dog owner but throughout this whole experience I have felt informed and secure. The staff at Arthurs are always friendly and very helpful. Pugsley had to stay overnight following his operation, the night nurse called with an update late at night and again in the morning. Gareth has been on hand to provide support throughout the recovery period which has been most appreciated. Most importantly, Pugsley has made a brilliant recovery, the scar on his leg is minimal considering the operation and Gareth’s work has changed Pugsley’s life. In a few months he’ll be back to running around on the beach! Can’t thank everyone at Arthurs enough.read more
Sheryl Hawes
17:30 17 Dec 21
Kieron & Sheryl Hawes would like to thank Gareth & all the Staff involved in Chesters surgery & recovery. Chester... developed some complications during his recovery from his fusion of his leg & we couldn't have got through this without Gareths support & understanding. We have been able to speak to Gareth with our worries & concerns through the whole process, even out of hours & he's always put our minds at rest. Thankyou Gareth you've been professional, caring & lovely towards our much loved boy Chester.read more
Courtney L'homme
15:33 09 Nov 21
Gareth and his team were fantastic for our cat. She had sustained quite an injury to her front paw. Gareth provided two... options to us with clear cost quotes and potential downfalls. His advice to us was clear and understandable. Our cat has now recovered better than expected and we cannot thank Gareth and his team enough. They have been in regular contact since surgery and really had our cat's best interests at heart.read more
Paul Taylor
14:39 27 Oct 21
Our local vet referred our Saluki Cross to Gareth due to a injured front knee joint with a bad swelling in December... 2020 after an unexplained injury on front leg. Gareth explained our options in clear layman’s language so that we fully understood our problem which put our minds at rest. His main recommendation was to leave well alone, keep an eye on the injury and review later with further X-rays or CT scan if swelling did not go down or our dog was having any mobility problems. It has taken longer than we thought for the swelling to go down (9 months). We are so pleased that we did not have to have an operation and that Gareth was correct in his diagnosis and that there is now no sign of any injury. I have no hesitation in recommending Gareth if you want a honest and professional opinion.read more
Ian Blakeman
07:58 20 Oct 21
Gareth performed a TPLO surgery on my pet Lowchen dog. The service was excellent. Follow up care was great and Gareth... was always on hand to give any advice if I was concerned. Most importantly the operation went well and my dog has made an excellent recovery almost having full movement in his leg after 10 weeks. This is a specialist operation and I am glad that we chose such a professional surgeon to do the job.read more
Carly Hawksley
06:31 22 Sep 21
I am a veterinary nurse and was referred to Gareth via my own vet for revision surgery on his luxating patella. When I... was first contacted by the surgery to arrange an appointment the lady on the phone was very polite and precessional and Frank was booked in swiftly. On the appointment day, the covid restrictions in place were very effective and made me feel safe. Gareth was nice and very good at explaining the process of franks required surgery. Contact with the nurses was good to keep me updated on frank. Frank has done very well post op and the surgery was a success! He attended the practice for post op X-rays which show good progress for him. Overall my experience was very good with Gareth and his team of lovely nurses!read more
David Armes
10:15 26 Aug 21
Amazing, caring and professional service. So wonderful to have a lively, bouncy dog again after rupturing her cruciate... ligament and TPLO surgery.Can not praise Gareth and Arthurs Orthopaedics enough.read more
Trisha Smith
10:36 22 Aug 21
I cannot thank Gareth and his team enough for the surgery they carried out on my deerhound x. She injured 2 toes on one... of her hind foot, lateral collateral ligament rupture of proximal inter-phalangeal joints. The recovery has been a lengthy process with an external fixator in place for 6 weeks with a further 6 weeks limited exercise. At all stages Gareth and his team have been excellent which has led to Arya being able to lead a much better quality of life going forward. I feel blessed to have access to one of the most talented orthopaedic surgeons in the country. Once again many thanks to this most talented man with excellent support staff and allowing Arya to be able to run againread more
Grainne Brown
15:48 12 Jul 21
I received a 5 Star service from Gareth and the team. They treated my dog within 24 hours after being referred by my... own vets. My dog had to have 2 operations and as he wasn't insured Gareth kept the costs as low as possible. Would definitely recommendread more
Sandra Blair
13:23 13 Mar 21
Our puppy Jack was referred to Gareth with hip problems, Gareth went through the options and we decided to go for the... triple pelvic osteotomy, he explained in full what it entailed and also provided us with written information on the procedure, after the op again explained fully how to look after him and gave us paperwork for referral, he was also on hand to answer any questions no matter how trivial. I cant thank him and his team at Towcester vets enough for their kindness and professionalism . Jack is on his way to a full recovery, no safer hands for your petsread more
Elaine Davies
13:30 02 Aug 20
I really cannot praise Gareth Arthurs and his team at Arthurs Orthopaedics enough. After the cruciate ligament ruptured... in my dog Molly's right leg (her left left ruptured about 18 months ago), I was distraught. As soon as I met Gareth I knew that she was in the best possible hands. He is obviously a top expert in his field. He explained in depth what he needed to do and I realised that with the type of surgery she required, the utmost precision was required for the surgery to be successful. Molly is now about 10 weeks into her post op period and is doing so well. I can't explain in words what a relief it has been to see Molly go from strength to strength. This is all down to Gareth. Thank you again so much.Also need to praise Gareth's team-they were always so friendly, cheerful, helpful and supportive. Nothing was too much trouble for them. Well done to you all! I would not hesitate to return to Gareth and his team if the need arose.read more
Beckie Gilbert
16:28 02 Apr 20
Gareth is very approachable and incredibly patient. This coupled with a wealth of experience and a genuine kindness... makes dealing with him deeply reassuring. He has looked after my young Labrador with diligence and expertise, whilst dealing with all my questions and concerns however big or small! I have no hesitation in recommending him as an orthopaedic specialist to clients, colleagues and friends alike.read more
Jane Davidson
11:23 20 Mar 20
Excellent service with a compassionate consultant who takes time to ensure you understand all of the options available.... Post surgical support for you and your pet is good and any follow up queries/emails are responded to quickly. I wouldn't hesitate to recommend themread more
Beckie Jolly
20:30 28 Feb 20
We highly recommend Gareth and Arthurs Orthopaedics. We were kept fully informed of what was happening with our dog... and all the options that were available. The information sent by email and in paper format was clear and understandable.We really felt that our dog was given the highest quality of care. Thank you.read more
Betty Meisgyn
15:11 28 Feb 20
I had a lovely consultation with Gareth. He is attentive and polite and great at explaining everything. I would highly... recommend this team and will be using them again.read more
7th July 2022
Our dog Jake has been under the care of Gareth since he diagnosed him with elbow dysplasia. Gareth has been amazing with Jake and is always so caring with him. We recently booked an appointment as I was worried about Jakes leg. Gareth examined Jake and after was able to explain our options clearly. Gareth has been nothing but professional and compassionate in dealing with Jake and I would not hesitate to recommend his services to anyone. Thank you 😀
21st April 2022
My 10 year old Lurcher, Bert had a TPLO operation in Jan 22 due to a cruciate injury.
I can not fault the care and service provided by Arthurs Veterinary Specialists. The initial consult was very thorough and Gareth took time to ensure I completely understood the options, what the operation would consist of, the costs involved and the after care and recovery required.
The day of the operation went smoothly with great communication, a detailed hand over with what to expect throughout the day, a telephone call from Gareth post operation to confirm all was well and explain what had been carried out. The collection hand over was again very thorough with great aftercare instructions from the team and a good explanation of what I could expect to see happening over the next few days and weeks.
The post op notes provided were fantastic. Bert’s physio commented that they were the most in depth post op notes she had seen which made it much easier for her to devise an effective rehabilitation physio plan.
I received a telephone call from the team after a few days to check that recovery was proceeding as it should be and the recovery continued to go smoothly. The 8 week post op x-rays were carried out to confirm healing was proceeding as expected and further instructions received on the next few weeks of recovery.
Overall, the whole experience was made as easy as possible, with great communication throughout and fantastic customer service. I wouldn’t hesitate to recommend Arthurs Veterinary Specialists to anyone looking for an orthopaedic specialist and have already done so. My physio was also so impressed she has also recommended them!
Bert has made an excellent recovery and is doing really well and back to enjoying his walks again. Thank you to everyone at AVS involved.
8th March 2022
Our 3 year old Pug had been suffering from patellar luxation in his hind leg which was gradually getting worse. He underwent corrective surgery in January 2022 with Gareth after a consultation and X-rays. I’m a nervous dog owner but throughout this whole experience I have felt informed and secure. The staff at Arthurs are always friendly and very helpful. Pugsley had to stay overnight following his operation, the night nurse called with an update late at night and again in the morning. Gareth has been on hand to provide support throughout the recovery period which has been most appreciated. Most importantly, Pugsley has made a brilliant recovery, the scar on his leg is minimal considering the operation and Gareth’s work has changed Pugsley’s life. In a few months he’ll be back to running around on the beach! Can’t thank everyone at Arthurs enough.
4th October 2021
My Lowchen Derek had TPLO surgery with Gareth in August of this year. I was really nervous about it because of the length of recovery and the risk of problems. Gareth explained all these really clearly and gave me a great deal of reassurance. The operation itself was a success and Derek has made a really quick recovery. At 8 weeks post op he has minimal lameness and appears almost back to his old self.
The follow up care has been great and I have found Gareth to be really responsive to any queries I have had. He has always responded quickly to emails and has allowed me to send videos of Derek’s progress so that I know everything is on track.
I would definitely recommend this surgery with Arthurs Orthopaedics.
26th August 2021
Millie our 9 year old cockapoo became lame with a torn cruciate ligament. She had the same problem 3 years ago with her other leg. (a design fault with this model!).
Gareth was then working for a different practice and he undertook TPLO surgery and fixed her leg. An excellent job and you wouldn't know she had ever had a problem. When the other leg ligament went it was with no hesitation to track down Gareth who had now started his own business, Arthurs Orthopaedics and get him to fix things.
The new practice was amazing. Really caring helpful service. So clever to do this complicated and detailed operation and to have my supper, bouncy, fun loving dog back and running about on all four legs.
I can not thank and praise Gareth and Arthurs Orthopaedics enough.